Portal help

Frequently Asked Questions

This is a new site that is evolving, and it may take some time to grow into a stable portal. Find answers to common questions about the directory, categories, registration and account access.

About the portal

What is dhenkanal.info?

Dhenkanal Information is a local directory service portal for finding vendors, professionals, businesses and institutions, and sharing information through different categories of messages.

Who can use the portal?

Visitors can use the directory to find local services. Businesses, professionals, institutions and other eligible users can register to share their details. All registered users may publish messages.

Which locations does the portal cover?

At present, the portal covers Dhenkanal town and nearby areas. Organisations outside that area may register if they want to do business in Dhenkanal.

How is a directory listing different from a message?

A directory listing describes a business, professional or institution so visitors can find and contact them. A message communicates a particular announcement, requirement, opportunity or update.

Finding services and choosing categories

How do I search for a business or service?

Open Search Directory, enter a relevant name or keyword, and select suitable categories to narrow the results. Use Search to display matching listings and Clear to remove the filters.

What do Main Sub and Final Categories mean?

These categories organise listings from a broad group to a more specific service. Select the Main Category first, then choose the relevant Sub Category and Final Category where offered.

How do I contact a listed business or professional?

Open the listing using View and use the contact details provided. Contact the Registered User directly to discuss availability, price and other requirements.

What if my preferred category is missing?

Use Help > Feedback/Suggestions (https://dhenkanal.info/cms-pdo/ContactUs.php) to request a suitable category. Explain the business or service and suggest the category name. Your query will be addressed within 48 hours. Alternatively, you may send an email to admin@dhenkanal.info indicating your requirements.

Can I choose more than one category?

At present, one registration pertains to one category. A member can change the category by editing their profile.

Registration and account access

How do I register?

Select Register and complete the requested details. Choose the category that best describes your business or service and provide accurate contact information.

What should I do if I cannot log in?

Check the login details you entered. If you have entered e-mail details, then use the password recovery option. Otherwise, use Feedback/Suggestions to request assistance. Never include your password in a message.

Can I change my account details?

Yes, you can change your account details by editing your profile.

How to capture Latitude and Longitude ?

Open Google Maps and drop a pin at your location to display your latitude and longitude coordinates. Alternatively, right-click at your location to see the latitude and longitude. For an accurate location, use maximum precision: 6 digits after the decimal point.